Walk-in Advice Centres

We run a number of free walk-in advice centres nationally and spread across the month during school term times. Come and talk to one of our experienced volunteers who can help answer questions about your case.

Please download and complete a case notes form before attending.

  • Aldershot, Hampshire
  • Gravesend, Kent
  • Hampton
  • Hatfield, Hertfordshire
  • London
  • Thornton Heath
  • Worcester Park

Before you attend

Here’s a few helpful tips to consider before you arrive:

  • Do check on the website for any last minute changes to times.
  • We don’t book appointments in advance, just turn up
  • We suggest you arrive during the first hour of the advice centre opening. Be be prepared to wait your turn.
  • Bring all of your relevant paperwork, ideally keep this in date order as this will help us to work more quickly
  • If possible, please avoid bringing children. If this isn’t possible, please ensure another adult is available to supervise the child whilst you are seeing the adviser

During your visit

Here’s a few ways to ensure your time with an adviser is as productive as possible:

  • Please sign in and complete a parent information form;  this will help us direct you to the right adviser
  • If the Advice Centre is busy, consultations may be limited to 20 minutes
  • We cannot guarantee to see anyone arriving after the designated ‘door closing’ time
  • Unfortunately, time does not enable us to carry out a review of a draft EHCP or help create appeal grounds. This requires a review of all paperwork so as to produce a robust response.
  • All our volunteers are trained; we cannot guarantee that any specific volunteer or member of SOS!SEN will be at any given Advice Centre**

**If you need to see a specific person, please book a 1:1 session.

Find a Walk-in Advice Centre near you

Usually 2nd Tuesday of the month.

From 10.15 to 12.15 at The Games Shop (opposite Costa Coffee), 6 Wellington Street, Aldershot, Hampshire, GU11 1DZ.

Doors close at 11.55am.

Confirmed dates

  • Tuesday 12th March 2024
  • No April date – Easter holiday
  • Tuesday 14th May 2024
  • Tuesday 11th June 2024
  • Tuesday 9th July 2024

From 10.00 – 12.00 at Eastgate, 141 Springhead Parkway, Northfleet, Gravesend, Kent DA11 8AD.

Doors close at 11:30am.

Confirmed dates

  • Friday 19th April 2024 (date change)
  • Friday 24th May 2024
  • Friday 19th July 2024

Usually 3rd Tuesday of the month.

From 10.15 to 12.15 at Hampton Inspired Hub (opposite Hampton Station), 3 Ashley Rd, Hampton, TW12 2JA.

Doors close at 11.45am.

Confirmed dates

  • Tuesday 20th February 2024
  • Tuesday 19th March 2024
  • Tuesday 16th April 2024
  • Tuesday 21st May 2024
  • Tuesday 18th June 2024
  • Tuesday 16th July 2024

Usually 2nd Tuesday of the month.

From 10.30 to 12.30 at Potential Kids Training Room, Old Management Suite, The Galleria Outlet Centre, Comet Way, Hatfield, Herts, AL10 0XR.

Our meeter greeter is located next to the customer service desk at the top of the escalators on the first floor, near to Marks and Spencer and Clarks.

Doors close at 12:00pm.

Confirmed dates

  • Tuesday 12th March 2024
  • No April date – Easter holiday
  • Tuesday 14th May 2024
  • Tuesday 11th June 2024
  • Tuesday 9th July 2024

From 5.30-7.30pm at Rotunda Hall, Living Space, 1 Coral St, London SE1 7BE. Please note that the entrance is on Waterloo Road.

Doors close at 6:45pm.

Confirmed dates

  • Thursday 29th February 2024
  • Thursday 28th March 2024
  • Thursday 25th April 2024
  • Thursday 23rd May 2024
  • Thursday 27th June 2024
  • Thursday 18th July 2024

Unfortunately our Oxford advice centre will not be running  during 2024.

Confirmed dates

  • No dates for 2024

Usually 1st Tuesday of the month.

From 10.00 to 12.00 at Salvation Army, 66 High Street, Thornton Heath CR7 8LF.

Doors close at 11.30am

Confirmed dates

  • Tuesday 5th March 2024
  • No April date – Easter holiday
  • Tuesday 7th May 2024
  • Tuesday 4th June 2024
  • Tuesday 2nd July 2024

Usually 1st Wednesday of the month.

From 4:00pm to 6:00pm at SOS!SEN Charity Shop, 90 Central Road, Worcester Park KT4 8HU.

Doors close at 5:30pm.

Confirmed dates

  • Wednesday 6th March 2024
  • No April date – Easter holiday
  • Wednesday 1st May 2024
  • Wednesday 5th June 2024
  • Wednesday 3rd July 2024