National Helpline


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020 8538 3731

Walk in advice centres

Click here for details and locations.

Advice centres

Come and talk to one of our experienced volunteers.  We run free monthly advice centres spread across the month during school term times in Thornton Heath, Aldershot, Kent, Hampton Court, Oxford, High Wycombe, Manchester, Worcester Park and near Waterloo station in central London.

Appointments are not necessary, though if the Centres are busy, your consultation time may have to be limited.  We advise you not to arrive before the start time because waiting space is very limited.  Also, it is normally busy at the start, so getting there later may be wiser.

Bring along any relevant papers, preferably filed in date order to save time and make it easier to help you.

Please note: In order to give you the best service, please do not bring children to the advice centre with you.  If you have no option but to have children with you, please bring another responsible adult to supervise them in the waiting area during your advice session. This is to ensure their safety and prevent disturbance to other parents who have come for advice.

**Advice Centre dates may be subject to change
**Please check this page for updates



Thornton Heath

(Usually on the first Monday morning of each month) 

From 10.15 to 12.15. At the Salvation Army, 66 High Street, Thornton Heath, Surrey, CR7 8LF                         

  • 8 May 2017  **end time 12pm**
  • 5 June 2017
  • 3 July 2017


Worcester Park

(Usually on the first Wednesday evening of each month)

From 4.30 to 6.30pm. At SOS!SEN Charity Shop, 90 Central Road, Worcester Park KT4 8HU

  • 3 May 2017
  • 7 June 2017
  • 5 July 2017



(Usually on the second Tuesday morning of each month)

From 10.15 to 12.15. At The Games Shop (opposite Costa Coffee), 6 Wellington Street, Aldershot, Hampshire, GU11 1DZ

  • 25 April 2017
  • 9 May 2017
  • 13 June 2017
  • 11 July 2017



(Thurs, every other month - alternates with High Wycombe)

From 11am to 1pm. At 85 Jack Straw's Lane, Headington, Oxford OX3 0DW

  • 27 April 2017
  • 8 June 2017


High Wycombe

(Friday, every other month - alternates with Oxford)

From 10.30am to 12.30pm. At British Legion Holmer Green,
48 Beech Tree Road, Holmer Green, High Wycombe HP15 6UT

  • 5 May 2017
  • 30 June 2017




(Usually on Thursdays)

From 10.30am to 1.30pm. At the Talbot House Support Centre, 1 High Peak Street, Newtown Heath, M40 3AT

  • 11th May
  • 15th June
  • 13th July


Hampton Court  (opposite Hampton Court Train Station)

(Usually on the third Wednesday of each month)

From 10.15 to 12.15. At "Fontenay", 11a Creek Road, East Molesey, Surrey. KT8 9BE

  • 17 May 2017
  • 21 June 2017
  • 12 July 2017



(Usually on the second and fourth Thursday evening of each month).

From 5.30 to 7.30pm. At Chaplin Close Community Hall, Gray Street, London, SE1 8TU.

  • 27 April 2017
  • 11 & 25 May 2017
  • 8 & 22 June 2017
  • 13 July 2017

Please note the hall is behind security fencing.  Press 39 on the entry keypad, then the call button, and ask for the SOS!SEN advice centre.



(Usually on the third Friday morning of each month) 

Just outside the M25 and close to Ebbsfleet International

From 10am to 12pm. At Eastgate, 141 Springhead Parkway, Northfleet, Gravesend, Kent DA11 8AD

  • 19 May 2017
  • 23 June 2017
  • 14 July 2017